Terms and Conditions
Terms and Conditions
General Terms and Conditions of BEAUSANCY
- 1 Applicability to entrepreneurs and definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity (Section 13 of the German Civil Code).
- 2 Conclusion of a contract, storage of the contract text
(1) The following provisions on the conclusion of the contract apply to orders via our online shop http://www.beausancy.com
(2) In case of conclusion of the contract, the contract is concluded with
BEAUSANCY
c/o IP-Management #45986
Ludwig-Erhard-Str. 18
20459 Hamburg
(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering process provided in our online shop.
The order is placed in the following steps:
1) Selection of the desired goods
2) Confirm by clicking the "Order" button
3) Checking the information in the shopping cart
4) Press the button "Checkout"
5) Login to the online shop after registering and entering your login details (email address and password).
6) Re-checking or correcting the respective data entered.
7) Binding submission of the order by clicking on the button “order with payment” or “buy”
Before bindingly submitting the order, the consumer can return to the website on which the customer's details are recorded by pressing the "Back" button in the Internet browser they are using after checking their details and correct any input errors or cancel the order process by closing the Internet browser. We will immediately confirm receipt of the order by sending an automatically generated email ("order confirmation"). This is our acceptance of your offer.
(5) Storage of the contract text for orders via our online shop: We will send you the order details and our general terms and conditions by email. You can also view the general terms and conditions at any time at http://www.beausancy.com/pages/agb. For security reasons, your order details are no longer accessible via the Internet.
- 3 Prices, shipping costs, payment, due date
(1) The prices stated include statutory VAT and other price components. Any shipping costs are added.
(2) Subject to § 6 and § 7 of these General Terms and Conditions, the customer has the option of paying by PayPal, credit card (Visa, American Express, Master Card), Klarna and Apple Pay via the “Safari” internet browser. The respective terms of use of the payment service apply. Further information on Klarna can be found at the end of the General Terms and Conditions (“Information on Klarna”).
- 4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will take place within 7 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the end of the period falls on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.
(2) Express delivery: Packages placed on a working day (except Saturday) before 2 p.m. are usually delivered within 24 hours within Germany. Orders placed on a Friday before 2 p.m. will therefore not be delivered until Monday.
(3) The risk of accidental loss and accidental deterioration of the goods sold shall pass to the buyer only when the goods are handed over to the buyer, even in the case of a sale by dispatch.
(4) In the event of delivery difficulties or if a product is no longer available, we reserve the right not to deliver the ordered product and to send you information about replacement products of the same or higher quality and price, which you can then order. If you do not wish to order such replacement products, we will refund any amounts you may have already paid to us for the unavailable products.
(5) Undeliverable shipments: If we are unable to make a delivery, we will hold your delivery in our warehouse for up to 10 days. In this case, a notice will be left for you telling you where your order is and how to receive it. If you do not contact us to arrange delivery, we will assume that you wish to terminate the contract and it will then be deemed to have terminated. As a result of the termination of the contract, we will refund the purchase price paid as soon as possible, but no later than 30 days from the date on which the contract is deemed to have terminated. In such cases, we are entitled to charge you for all delivery costs and other costs resulting from the termination of the contract.
- 5 Retention of title
We reserve ownership of the goods until the purchase price has been paid in full.
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- 6 Right of withdrawal of the customer as a consumer:
RETURNS
BEAUSANCY does not cover return shipping costs.
The customer is free to choose which provider he uses for his return shipment.
For promotions with multiple products, partial returns will be refunded with a BEAUSANCY voucher.
If your return falls below a minimum order value, your discount code will expire.
- 7 Contract term, termination, contract extension
Right of Withdrawal for Consumers
Consumers have a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity:
cancellation policy
right of withdrawal
You have the right to withdraw from this contract within thirty (30) days without giving any reason.
The withdrawal period shall be thirty (30) days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must contact us
BEAUSANCY
Aliya Woitinek
c/o IP-Management #45986
Ludwig-Erhard-Str. 18
20459 Hamburg
E-Mail: info@beausancy.com
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the direct cost of returning the goods.
In the event of a cancellation of partial shipments where a discount code is applied to the cheaper product, in the event of a cancellation of the higher-quality product, the cheaper product will be recalculated at the full price and only the difference will be refunded.
Example:
Product A costs €40, product B costs €30 and therefore receives a 50% discount. This gives a total purchase value of €55 (€40 + €15).
If you cancel product A with a value of €40, you will be charged the full price for product B (€30 instead of €15). This means that only €25 will be refunded for product A.
end of the cancellation policy
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- 8 Cancellation form
Click here for the cancellation form:
- 9 Warranty
The statutory warranty regulations apply.
- 10 Sending data to the United States of America
By confirming the customer information by clicking the button "Continue to shipping method", the customer agrees to the transmission of the data to servers outside the EU in the USA.
- 11 Contract Language
The contract language is exclusively German.
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- 12 Limitation of Liability
(1) We shall be liable to the customer in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions for damages or reimbursement of wasted expenses.
(2) In other cases, unless otherwise provided in paragraph 3, we shall only be liable for breach of a contractual obligation, the fulfilment of which is essential for the proper execution of the contract and on whose compliance you as a customer may regularly rely (so-called cardinal obligation), and limited to compensation for foreseeable and typical damage. In all other cases, our liability is excluded, subject to the provisions in paragraph 3.
(3) Our liability for damages resulting from injury to life, body or health and under the Product Liability Act remains unaffected by the above limitations and exclusions of liability.
- 13 Customer Service
Our customer service for questions, complaints and objections is available on working days from Monday - Friday 08:00 - 13:30 at
Phone: + 4915678878655
E-Mail: info@beausancy.com
available.
14 final provisions
(1) Contracts between us and the customer are subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. The statutory provisions restricting the choice of law and the applicability of mandatory provisions, in particular of the state in which the customer as a consumer has his or her habitual residence, remain unaffected.
(2) Should individual provisions of these General Terms and Conditions be ineffective, void or incomplete, the validity of the remaining provisions shall remain unaffected. The parties shall - if necessary in due form - replace the ineffective or void provision with such a provision or fill the contractual gap with such a provision that best achieves the economic purpose pursued by them. If the ineffectiveness or voidness of a provision is based on a measure of performance or time (deadline or date), a legally permissible measure shall replace the ineffective or void performance or time provision.
Information about Klarna:
In cooperation with Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:
Invoice: When you purchase on account with Klarna, you always receive the goods first and you always have a payment period of 14 days. You can find the invoice terms here.
Installment purchase: With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95) or under the conditions otherwise stated in the checkout. Further information on installment purchase including the General Terms and Conditions
Terms and conditions and the European standard information on consumer credit can be found here.
You can find more information and Klarna's terms of use here. You can find general information about Klarna here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's privacy policy.
Klarna privacy notice:
If you choose Klarna's payment services, we ask for your consent that we may transmit the data necessary for processing the payment and for an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna's privacy policy may be used for the identity and credit check. You can revoke your consent to this use of personal data by Klarna at any time.
European Commission
The European Commission provides a platform for online dispute resolution (OS). The platform can be found at https://webgate.ec.europa.eu/odr/
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